Privacy Policy
1.GENERAL
1.1 The website www.MythicFlavors.gr (hereinafter referred to as the “Website”) is the online store of the individual business of Food Trade Konstantakos G. Sotirios (hereinafter referred to as the “Operator” and/or “Administrator”) with VAT number: 147319410, 4th Office of Thessaloniki, located at Tenedou 45 Street in the city of Thessaloniki and ΓΕΜΗ number: 158766555000. The Administrator is fully committed to the protection of the personal data of the users of the Website as well as of all customers without exception, which will be managed in accordance with the relevant laws of National, European and International Law. User and customer information will not be disclosed to third parties, except in cases of consent and/or absolute disclosure by law.
2. PERSONAL DATA & PROCESSING OF PERSONAL DATA
2.1 This Privacy Policy governs the collection and processing of the personal data of the visitor/user of the Website (hereinafter, “User”). The term “personal data”, refers to information of natural persons such as: name, country of residence, postal address, contact telephone number, e-mail address, etc., which identifies or can identify the User (hereinafter referred to as “Personal Data” or “Data”). Personal data that have been rendered anonymous, encrypted or for which pseudonyms have been used but it can be used to identify an individual remain personal data and fall under the scope of this Policy.
2.2 The term ‘processing’ of personal data refers to all actions performed on personal data, whether by automated or non-automated methods. It includes the collection, recording, storage, adaptation or alteration, structuring, retrieval, consultation, information retrieval, disclosure by transmission, association or combination, use, dissemination or any form of making available, restriction, erasure or destruction of personal data.
3. CONTRIBUTION
3.1 The User, by visiting the Website, by subscribing to the newsletter, by registering as a member and/or by any purchase/transaction, declares that he/she accepts and consents to this Privacy Policy and provides his/her explicit consent for the collection and processing of his/her Data.
3.2 In case of making a purchase and/or transaction from the Website, by means of a telephone call or any other means, the User consents to receive e-mails and/or to use the telephone number he/she has indicated if the Administrator and/or any third party considers the telephone communication necessary.
3.3 Under no circumstances may the Administrator store Data and credit/debit card details which are managed entirely by the payment provider, through the web environment of which the transactions are carried out. The same applies to the payment data of online payment providers such as PayPal.
3.4 In the case of refunds made to members’ credit cards and/or to accounts that members hold with online payment providers such as PayPal, only the cooperating banks and/or the online payment provider are responsible for the processing of such data.
3.5. The Administrator and/or the Website, under no circumstances, has any responsibility for the actions on User’s personal data of third party websites from which he/she has logged in and/or accessed.
4. MANDATORY AND OPTIONAL DATA PROVISION
4.1. If the User refuses to provide the Data marked as mandatory, the collection and processing of the specific Data will be impossible and it may become impossible for the Administrator to fulfil the provision of the services available on the Website. The refusal to grant the User’s Data, which are not marked as mandatory, shall not have any consequences on the proper provision of services, as these data contribute exclusively to the improvement of the quality of the services provided by the Website and/or the Operator.
5. PERSONAL DATA COLLECTED
5.1. The User’s data collected during the visit/use of the Website are the following:
5.1.1.1 Data provided by the User during registration and creation of a User account on the Website as well as for the subscription to the newsletter and specifically data such as e-mail address (e-mail) and password (login password), as well as name, address, telephone number (optional).
5.1.2 Data provided by the User to the Administrator through the transactions between them (orders, purchases, returns, etc.) and the communication between them (by any means), such as for example the payment method.
5.1.3 Data about the services/products that the User usually chooses. This data is used exclusively to improve the User’s shopping experience on the Website.
5.1.4. Data on the User’s traffic on the Website.
5.1.5. In order to improve the User’s experience, Data is collected regarding the User’s internet connection and browser, the country code of the country where his/her computer is located, the web pages displayed during his/her visit, the advertisements he/she clicked on, the search terms he/she finally visited, the duration of his/her stay on the Website, the products he/she added or removed from the shopping cart, the transactions he/she completed and the number of visits he/she made to the Website.
5.1.6. Copies of documents that the User provides to prove his/her age or identity (e.g. a copy of a police or student ID card), when required by law. For example, these copies may include details of the User’s full name, address, date of birth as well as his/her facial image (photograph). If he provides a passport, the data will also include his place of birth, gender and nationality.
5.1.7. Information collected by the use of cookies in the User’s browser. More information on how cookies are used is provided below.
5.1.7.1. Cookies, are files of information sent to the User’s device when the User visits the Website, in order to identify the User’s device on subsequent visits.
5.1.7.2. The visit/use of the Website by the User implies acceptance of the present terms governing the operation of Cookies.
5.1.7.3. Necessary, which are necessary in order for the Website to be able to provide all the services to the User and optional, which are related to functionality and memorize some of the User’s choices.
5.1.7.4. The Administrator will never process under any circumstances the User’s Data to which the User has access through Cookies.
5.1.7.5. The use of the Cookies technology provided on the Website is in full compliance with National and European Law.
5.1.7.6. If the User wishes not to install and/or delete existing cookies, he/she accepts that technical problems may occur during his/her navigation on the Website and during the performance of transactions with the Operator.
6. DATA SECURITY
6.1 Recognizing the importance of the security of the User’s Personal Data, the Administrator is committed to safeguarding the User’s Data and has taken all appropriate organizational and technical measures for their security and protection from any form of accidental or unlawful processing.
6.2. In this way, all the Data provided by the User, including his/her credit card number, name and address, are encrypted so that they cannot be decrypted or changed during their transfer on the Internet.
6.3. In addition, the data used to identify the User as an account user are two: the login code (Username) and the personal secret security code (Password). Each time the User enters his/her details, he/she is granted access to his/her personal account. The only person who knows the secret security code of his personal account is the User himself/herself, who is solely responsible for maintaining the secrecy of the password from third parties.
7. CONTENT FOR ADULTS
7.1. The Website may contain content exclusively addressed to adults. Where there is adult content, the user will be warned and must declare that he/she is an adult before being allowed access.
7.2. The Administrator reserves the right to require written parental consent in accordance with the Children’s Online Privacy Protection Act 1998 (“COPPA”) in the case of a transaction involving content directed to adults, if the person entering into the transaction is under the age of eighteen (18).
8. MODIFICATION OF PRIVACY POLICY
8.1. If there are significant changes in the Privacy Policy, in the collection and/or processing of the User’s Data, the updated version of these terms will be published on the Website before the changes come into force. It is recommended that the User periodically read this Policy to know how his/her Data is collected, processed and protected.
8.2. This Privacy Policy was last amended on 25th of October, 2022.